ATTENTION: busy Professionals

Grow your business without the chaos

with a Fractional Chief Operating Officer (C.O.O)

Does this sound familiar?

You began with an idea. You started a business. You want it to grow. But you're stuck. What are your next steps?

You are really good at what you do. You want to focus on being even better. But you have a to do list that is all about running your business and not about delivering your product. How do you make it balance?

A Fractional COO, is a part time Chief Operating Officer. High level business operations without the high level full time cost.

How We Can Help

Analyse

We review each part of your business, see where the issues and opportunities are and record our findings.

Strategy

We create a strategy and a plan to fix the issues and develop the opportunities to help your business flourish.

Implement

We implement the changes directly into your business, we train your staff, create the new workflows and deliver the templates.

Ready to get started?

Who's This Perfect For

BUSINESS OWNERS

Construction professionals

Self Employed

Trades

Solopreneurs

Property

professionals

Growing

businesses

Our 12 Pillar Foundations Program

Customer Avatars

Define who your ideal customers are, and what they need. We map motivations, constraints, buying triggers and deal-breakers so your offers, pricing and messages speak directly to the right people. Clear avatars mean fewer tyre-kickers and faster yeses.

Products & Services

We help create products and services which your customers will love and create new income streams for your business. Packing your work into clear tiers with scope, timelines and price cues so buyers understand value in seconds. Fewer options, stronger positioning, higher conversion.

Customer Experience

From first click to final invoice, we manage the best experience possible for your customers. Result: smoother journeys and happier clients.

Sales

Improving your sales process by creating consistency and targets. Install a consistent sales path that anyone on your team can run. Track time-to-quote, win rate and next action, always.

Marketing Strategy

Improving your marketing strategy to fit with your goals, customer needs and growth targets.

Profit Vs Growth Mode

Analyse which mode you are in, what you want to aim for and how to get there.

KPI's

Tracking the right metrics, displaying the right dashboards and reaching bonuses.

Systems

Standardise what repeats, automate what bores you. Clean SOPs mean consistent results on good days and bad.

Credibility

Put proof where it matters and improve your credibility through awards, testimonials and PR.

People Management

Analyse your team’s growth potential, plan for the future and set up steps to get you there.

Best Practises

Adopt the proven patterns and bin the faff. From enquiry scripts to change-order steps, we install industry-tested practices adapted to your context.

Exit Strategy

Build a business that runs without you. We create documentation, dashboards and repeatable revenue so you can sell, step back or scale with options. Even if you never exit, the discipline increases value and freedom.

TESTIMONIALS

What others are saying

"Loved everything so far"

"Lydia at LBG Labs solved problems I didn't even know existing to help my real estate business flourish."

- Robin

"I feel so excited about my business now"

"Lydia is pivotal to my business growing, she knows so much about the customer experience that it completed changed my trajectory "

- Phill

"Highly recommend this"

"LBG Labs helped me organise my brain to grow my business!"

- Sam

LBG Labs Business Growth System

Phase One – Business Boost

Get your time back. Get your growth started.

The first three months are a full-scale tune-up. We step in, clear the chaos, and turn the back end of your business into something that actually works. You stop juggling, we start building.

We define your ideal client avatar so every piece of your marketing attracts people who actually buy not just browse. Then we take the admin off your hands, refine your socials, and create a clear lead magnet that brings new leads straight to you.

While you focus on your craft, we handle the funnels, ads, and outreach. Your social media begins generating warm traffic, your email list starts converting, and referral systems quietly bring in more work. You’ll have a consistent presence, cleaner systems, and breathing space to think again.

By the end of this phase, you’ll have a steady inflow of new leads, a functioning marketing engine, and fewer tasks stealing your evenings.

Phase Two – Business Foundations

Build a business that grows because of you, not around you.

Once the fire’s out and the systems are humming, we move into structure. This is where the real engine gets built.

We expand your offers into clear, tiered products your clients instantly understand. We sharpen your sales path so enquiries turn into yeses without friction. We standardise and automate everything that repeats, so consistency doesn’t depend on you remembering what to do next.

Each foundation — from KPIs to marketing strategy — is designed to remove guesswork and create repeatable success. We document your customer experience, map your buyer motivations, and align your operations to your goals. It’s not about adding more work; it’s about removing what slows you down.

By this point, your business runs on rails: stable, measurable, and scalable.

Phase Three– Business Consistancy and Growth

Keep growing consistently with full support

Now we lock in consistency. You’ve got the foundations; we keep them strong.

Our team stays on as your operational backbone — your ongoing back office, marketing engine, and systems team. We keep admin running, track performance, evolve strategy, and identify your next growth opportunities. Whether you want to expand, move into profit mode, or finally take a proper holiday, your business keeps moving forward without losing momentum.

Growth doesn’t stop here; it compounds. You stay the visionary. We handle the moving parts that make vision real.

STILL NOT SURE?

Frequently Asked Questions

We are happy to answer all your questions. Have some you don't see? Message us via the form below.

Question 1: How do I know if I need a Fractional C.O.O?

If you feel like running the back end of the business is getting in the way of you being great at your job, then we can help. If you want to grow but don’t know how, then we can help.

Question 2: Why not hire an admin help instead?

It comes down to how much impact there will be on the business. A fractional C.O.O. is a high level operations leader, who can spot things that can make you millions extra per year, an admin support will be great at doing day to day tasks which you have to manage. Our program incorporates both to ensure all sides are covered.

Question 3: How do I know if the program is right for me?

We are more than happy to jump on a call to discuss the full program, if you are feeling frustrated with the lack of growth in your businesses or drowning in admin tasks you never wanted, it's the right program for you.

Question 4: Where do you work?

We are based in London but we can join any business remotely.

Meet the Team

Lydia

I'm a fractional C.O.O. at LBG Labs and help our client's businesses growth and run smoothly

Director & Fractional C.O.O.

Jo

I head up the virtual assistant services at LBG Labs and help our clients feel less overwhelmed with their admin.

Virtual Assistant Director

Ben

I run LBG Labs' admin and finance and help keep things organised so we can focus on helping our clients.

Administrator

Kristine

I create marketing content that help LBG Labs and our clients connect with more people and showcase the amazing work we do.

Graphic Designer

MEET THE FOUNDERS

Hey, we are Lydia and Jo!

After careers in business ownership and management across leisure, architecture, landscaping, events and clothing brands we could see the same issues being repeated over and over.

People were great at their jobs, not so great at running their business in the back end. We happen to love that side of business, the gears, the efficiency, the product creation.

So we launched LBG Labs, Lydia acting as Fractional C.O.O. and Jo heading up the Virtual Assistant department. Pushing our expertise and natural talent for improving the systems of businesses and clearing the runway for growth.

Undergrad degrees in Business Management and Visual Communications

Postgrad courses in project management, strategic leadership and coaching

Experience across multiple verticals, specialising in construction and property businesses.

The fun bits: Lydia has coached a national sports team and competed on Ninja Warrior UK.